So this is somewhat of a RANT post. I really feel I need to get this off my chest before I explode! I know some of you hate these kind of posts and I'm not known to make many, I think this will be my 3rd one out of the 94 posts I have written. I guess they are so few and far between I remember them all...
So here it goes!!
I bought a few items from a friend *note this is a friend* back in December through Etsy. I was told the items were going to be at my house in about a week. I guess you could call me a pretty impatient person, I was watching for the mail about 5 days after that week, expecting to get my stuff...
After no sign of the purchases, I e-mailed to ask her if she had a tracking number or knew where the items were. She then told me it got sent back to her house... no big deal ... it happens. So she resent it back to me and I waited another 2 weeks.
I wrote her another e-mail to ask what was up, a few days later she responded that it got sent back...again.. I asked her to check the address and she said she JUST realized she printed out the paypal sample address instead of my actual address...
ok.. it can happen... I suppose.
So she said she resent it again with the right address (which I supplied her with to make sure she had the correct one) along with a few other things she was participating in that I was hosting.. Never came.. So I texted her/emailed her again.. A few days later she replied with a huge apology and said she was overnighting my purchases.. That was over 2 weeks ago and I still haven't recieved my items. I texted and emailed AND convo'ed her through Etsy and still received no response. Yes she has been online to see these, I have seen her on Facebook, Twitter, and she has blogged....
I e-mailed and texted her several times again but still....no response..
After lots of advice, I decided to report her on Paypal (I really did feel bad about that by the way). I would have almost rather taken the money loss than report someone but there has to be a line somewhere... You can't let yourself get walked all over.
Come to find out, since it was past the 45 days Paypal can't help me with this.
I waited to here back from Etsy...
Etsy then told me it was between me and the seller, they can't do anything except post her negative feedback.
So I posted the negative feedback today and after posting I get a message that she had deactivated her shop. So basically I was screwed over big time!!! Thanks.. :(
I guess what hurts the most, is that this was a friend.. I am very generous to my friends and treat them like family, so to be treated this way really hurts... I can't imagine ever doing that to a friend or customer for that matter.
I have never had a problem with things being delivered to me.. EVER.. I order from Etsy constantly and have never not gotten something I ordered (double negative sry). Especially after asking for proof of shipping and her ignoring all my requests for this...
Not sure where to take it from here. I mainly wanted to just get this off my chest. I didn't post who it is I'm talking about, I do have enough class not to go that far..
On a HAPPY note, there will be a HUGE giveaway posted on my blog tomorrow morning :) Some of my favorite people will also be giving away stuff, HUGE I tell ya!!!